Tellmi is commissioned by the NHS
Tellmi’s multi-award winning mental health service delivers peer, counsellor and specialist support, 365 days a year, with no referrals and no waiting lists.
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Immediate safe peer support • 365 days a year • 100% anonymous • Age banded • No waiting lists • No thresholds
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100% pre-moderation by humans • Average publication within 15 minutes • Pre-emptive counsellor intervention for high risk • 1-2-1 Solution Focussed Therapy
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Embeds into local care pathways • Directory of 700+ national, local and specialist services and resources • Filter by topic to personalise the feed and directory
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Effective early intervention • Evidenced to improve mental health • Increases confidence, connectedness and mental health self-management skills
Tellmi adheres to all four quadrants of the Thrive model
Tellmi prioritises engagement through our school and community outreach programme. We build working partnerships with mental health support teams and community-based services to encourage widespread adoption of the Tellmi service.
Tellmi offers a 365 day step-up step-down solution where young people can access a mix of peer, counsellor, 1-2-1 and local support to get the level of help that they need with no delay.
By embedding into local care pathways we can integrate local services into the Tellmi directory so that young people can quickly connect to services in their region.
For commissioners, monthly, quarterly and annual data reporting provides transparent metrics on engagement, impact and mental health outcome which helps the NHS to provide better, more targeted support to the young people in their care.
“Working with Tellmi is like discovering the perfect harmony between innovation and empathy. Tellmi has proven to be an invaluable ally in our mission to support the mental health and wellbeing of children and young people in Somerset. The platform exemplifies compassion and a genuine commitment to making a positive difference.”
Rose Firth, Commissioning Manager for Children’s Health Somerset NHS
Addressing Health Inequalities
Tellmi have a proven track record in supporting young people with specific conditions; 17% of Tellmi users have ADHD, 19% have an Autism diagnosis, 11% have an ADHD diagnosis and 7% have a physical disability.
Tellmi is also successfully reaching underserved communities; 56% of users are LGBTQ+, 23% are black or minoritised ethnic, 21% are young carers and 4% are care experienced.
“I am honestly amazed at the volume of support that Tellmi has provided for our entire school community.”
Hannah Elliott, Senior Mental Health Lead, Woolwich Polytechnic Boys
Tellmi is fully compliant with Digital Technology Assessment Criteria (DTAC), Cyber Essentials and the NHS Data Security and Protection Toolkit